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Beyondwiz
Level 1: Cadet

All I get are the blinking squares and it wont load. Have reset modem. I can download emails through thunderbird but cannot actually dial in to my mail from internet on my laptop

Desperate777
Level 1: Cadet

Phone do not work now i can not find the messaging page

KrystalM
Level 3: Gumshoe

For over a week I have been having my bigpond.com email account timeout when trying to retrieve messages. I also cant send emails. Over the last 24 hours, it has not completely stopped working. I am unable to speak to any support at telstra as it kee ...

517sambo
Level 3: Gumshoe

Today is the 12/09/2020. For 6 weeks now I cannot download emails from my inbox & other folders. error message:- "Request taking too long - Time out" My inbox has 400+ emails, 80% are work related.If I ran my business like the way Telstra is sorting ...

joronamo
Level 1: Cadet

As of last Friday night 25/09/20, Webmail won't open in Firefox any more. I used to have this problem prior but I fixed it my making sure Firefox remembers history. Now it won't work even with my Firefox settings the same as before. I ran some tests ...

AlanRP
Level 1: Cadet

Can I purchase a service where I can send emails with attachments in excess of the basic limit which seems to be about 10 Mb. Some photo files are in excess of 25Mb  

DMHF50
Level 1: Cadet

I need my email from my telstra.com on a daily basis and they will be pilling up and I have already had mail delivered as they can not send emails to me. This is totally unprofessional for the largest and richest Telcom in Aust. All I have found is y ...

Am23
Level 1: Cadet

Hi have had a bigpond email address since 2000 and I now unable to access old emails. 

Rixoon
Level 1: Cadet

How do I set up a personal Exchange email account for my Bigpond email account? I can't find any links/documents to show me how to do it.Thanks!  

Panda1234
Level 1: Cadet

Can anyone help with ideas on this ongoing and painful issue - have run Telstra diagnostics which tells me that there are no issues with email, logging and and out etc etc and other tips from CrowdSupport but no joy.The link to message Telstra to rep ...

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

Deanne4
Level 2: Rookie

Since Telstra started having problems with its server a month ago, my bigpond email has stopped syncing with outlook. IMAP settings are correct. Everything is as it should be. 

Anyone know why?

asdlong
Level 2: Rookie

I have been watching the forums but have not seen any answers. We rely on webmail for our business and personal emails and have tried forwarding them all to another email without success. Please advise how we can access our emails ASAP as we have not ...

RHCP
Level 2: Rookie

I can't access my emails after login. It won't load my inbox then say 'this request to longer and timed out'. It's been doing this for a few weeks and I've asked if it can be fixed and still no response. I don't want to miss any important emails and ...

RDW9
Level 2: Rookie

I have just one email in my inbox that will not delete and will not transfer to another folder. This email is effecting some of the many third part email software pack I have tried to get over this issue. Any thoughts?R

V8Fiery
Level 2: Rookie

Could someone please explain the process in setting this up? The Outlook 2016 guidelines do not work, I'm still getting timed out from my webmail. Thanks.

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

Steve1708
Level 3: Gumshoe

Over the last week, I've not been able to download any emails. I'm able to send them from my phone but can not receive any? I've logged into web mail to check and it keeps 'timing out' and will not display anything. I've used the 'My Telstra' app and ...

JacquiL1
Level 2: Rookie

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

DMHF50
Level 1: Cadet

I need my email from my telstra.com on a daily basis and they will be pilling up and I have already had mail delivered as they can not send emails to me. This is totally unprofessional for the largest and richest Telcom in Aust. All I have found is y ...

Am23
Level 1: Cadet

Hi have had a bigpond email address since 2000 and I now unable to access old emails. 

GPH1950
Level 1: Cadet

For a month now I have had unacceptable service or none at all which is what I am now going through, Recorded messages on their 132227 line are just frustrating me more. Need to get it fixed now or a date / timing on when this is to be up and running ...

Liz822
Level 1: Cadet

I have not been able to access emails for the best part of a month due to an issue Telstra end. I received a text today saying the issue is resolved but still have no email. I need to access old emails I received but nothing will log in and load. I h ...

yuppyoldginlord
Level 1: Cadet

When will Bigpond email be fully operational again? It works on my smart phone but not on my laptop.Needless to say, it is very annoying that Telstra has neglected communications with their customers.

Jenni4
Level 2: Rookie

After a month of it not working and then a week and a half of it working properly, it is has now gone back to continually loading.

VOK
Level 1: Cadet

Hello I am receiving this error when trying to send. This has only happened in the last few days. I am living overseas and need this still as my main email account.
Task 'victoria.olivo@bigpond.com - Sending' reported error (0x800CCC6F) : 'Your outgoi ...

Bren12
Level 1: Cadet

Well its been over a month now - no email service - message states to ring but no-one answers they just run through a menu of options and then hang up on you not before asking you to be patient and polite  - apps provide by a computer generated conta ...

Itat
Level 1: Cadet

I cannot receive emails for apparently my Mail Box is 'full'. How do I delete multiple emails so I can receive emails via Windows Live Mail?

Lmcs
Level 1: Cadet

Our company sends email to its employees many of whom have a bigpond.com account.  For some reason, bigpond.com is now bouncing all of our emails.  How do we rectify this?  

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