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honda750
Level 1: Cadet

my web mail will not down load

swelfy
Level 1: Cadet

We send regular emails to our clients (always with their consent) and as of this week all Bigpond addresses have hard bounced (SPAM) the email (all other emails were delivered). We use Hubspot to send out the mails. Can someone please help?

Skuzzcat
Level 1: Cadet

I see that I am one of many people who experience similar issues with BIGPOND mail setting on MACOS (MOJAVE) mail app. I have tried all the port combinations available and nothing works. I cannot receive BOGPOND mail on my MACBOOK PRO but I can send ...

caz2020
Level 1: Cadet

my bigpond email responds to senders with recipient rejected - recipient does not exist. This account has been used for many years. i cannot access my account via any means. i've been on Telstra chat for 3 days and no one has corrected the issue. Tel ...

Kyliejo
Level 1: Cadet

Bigpond email stopped working on iPhone.. error from Friday stating “mail. bigpond.com” error stating not responding.... help please

Betty00
Level 2: Rookie

Hello I need to speak to Telstra to reactivate my account .. but either waiting over 2 hours or get hung up on .. what else can I do .. I get most of my accounts via my email 

JacquiL1
Level 1: Cadet

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

NYEastVillage
Level 1: Cadet

A while back, my account was locked by Telstra (it was being used by spammers most likely they said) and I was forced to change the password. After the change, I was able to log in to My Account BUT NOT Webmail. After hours of troubleshooting with a ...

Nicole50
Level 1: Cadet

Hi, Ive received a message saying that my email account has been suspended because it has been compromised however I’m unable to contact Telstra to get it sorted because of the restricted service they are providing at the moment. Is there any other w ...

CRUISE1
Level 1: Cadet

Can someone please advise how i can transfer ownership of an additional email address mailbox that was set up on my account 10+ years ago to another Telstra Bigpond account? Please note that it is not the primary mailbox for my account, it is just an ...

JacquiL1
Level 1: Cadet

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

CanberraBridge
Level 2: Rookie

I have recently connected to Telstra NBN, and am trying to setup the "Send to email" on my printer. I have entered the outgoing SMTP settings that Telstra's help pages advise:smtp.telstra.comPort: 465  (have also tried 587) I am using my bigpond.com ...

Eman
Level 2: Rookie

I have two SENT folders on Telstra Webmail - I only used to have one. One is the normal Sent folder.  Emails sent using Webmail, Outlook or an android phone/tablet are all saved to the "Sent" folder. If I send an email from my iPhone/iPad/iPod they a ...

LeighT
Level 3: Gumshoe

Since yesterday (20 July 2020) my Bigpond email, which has worked fine for years, refuses to send email, but incoming email is OK. When trying to send, I get “error 550 suspected spam”.This happens on various devices – my PC (using WinLiveMail), also ...

Blacktucs
Level 1: Cadet

Firstly, I am not tech savvy not IT literate. I have a bigpond.net.au email address. Some of my emails appear on my tablet but not on my notebook. Some disappear and I haven't read them! Is it s 'server' issue? POP3 or IMAP? (whatever that means)

Mikenoob
Level 2: Rookie

I cancelled my Bigpond internet connection a few months ago and switched to a new ISP.  I was of the understanding that I could keep my @bigpond.com email address for 12 months while I changed to a new address. But the @bigpond address was suddenly s ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

fearnaught
Level 2: Rookie

Several problems with my bigpond.net.au email so I deleted it and went to add a new account. when trying to sign in I get 'unable to verify account name or password '. I can log in to Telstra and webmail successfully. I do not use keychain as some su ...

swelfy
Level 1: Cadet

We send regular emails to our clients (always with their consent) and as of this week all Bigpond addresses have hard bounced (SPAM) the email (all other emails were delivered). We use Hubspot to send out the mails. Can someone please help?

caz2020
Level 1: Cadet

my bigpond email responds to senders with recipient rejected - recipient does not exist. This account has been used for many years. i cannot access my account via any means. i've been on Telstra chat for 3 days and no one has corrected the issue. Tel ...

Kyliejo
Level 1: Cadet

Bigpond email stopped working on iPhone.. error from Friday stating “mail. bigpond.com” error stating not responding.... help please

CRUISE1
Level 1: Cadet

Can someone please advise how i can transfer ownership of an additional email address mailbox that was set up on my account 10+ years ago to another Telstra Bigpond account? Please note that it is not the primary mailbox for my account, it is just an ...

bo57
Level 1: Cadet

business sold end of april. 1 mobile number cancelled, 1 mobile transferred from business to private. got bill for private transfer. also got bill from my old business bank a/c because they forgot to cancel number. cant get a refund. have to credit t ...

Yd215
Level 1: Cadet

Also connected to a desktop computer using Windows 10 and Outlook

camber
Level 1: Cadet

Hi  My email account is coming up inactive due to late payment or none use. I was 2 days late in paying my bill so I am guessing that's why. Makes me laugh you take away my email for being late but I can still use the internet.Anyways I have tried ri ...

Steve-O
Level 1: Cadet

My sister-in-law is trying to access her Bigpond email account on a new computer. Her late husband set up the email and she does not have the password. When we check the forgotten passord option it just says it will send the reset link to the email a ...

Golfman
Level 1: Cadet

I have successfully created a second email address in Telstra MyAccount but unable to get it to appear in Webmail.The second address does not appear in My profile within Webmail and even though I have tried to manually enter the account per online in ...

mattttttt47
Level 1: Cadet

Ko

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