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Bev2020
Level 1: Cadet

I got a new computer and can access BigPond on WebMail. However, when I try to set up Outlook 365 it returns "Login or password invalid" I can not understand because I changed the password, tried again and still not working. Using the configuration a ...

Tuilavai
Level 1: Cadet

Hi - Can you please help me get my email reinstated. Telstra txt me to advise my bigpond email has been suspended because its been compromised.I rang Telstra and waited on the phone for Telstra support for 2 hours only to receive a message saying Tel ...

iwgibbs
Level 2: Rookie

Telstra support sucks the big one.When you have email issues. The advisement email sends you to their website that sends you to the app that sends you to the website and round and round you go.And Codi is just useless.I have a suspended email and the ...

drivencrazy17
Level 1: Cadet

im not receiving my bigpond emails instead they are going into my gmail account?how do I fix this?

DonWr1
Level 1: Cadet

Hi I've forgotten my bigpond email password - can log into the telstra account but to reset the password I need the current password. Cant seem to find the forgotten passwored rest page    

v68
Level 1: Cadet

I would like the font size reduced in my emails

cadburydog2
Level 1: Cadet

I want to delete multiple emails off my telstra webmail account. How do you do this? it's taking forever one at a time. There has to be a better way??

baldy_man
Level 1: Cadet

Hi All,After forgetting my email password, I reset it using the following link - https://www.telstra.com.au/support/category/email/manage/change-a-mailbox-passwordOnce complete, I was able to log into My Telstra App, My Account, and Webmail.  From th ...

Eman
Level 2: Rookie

Word documents and excel spreadsheet attachments are appearing as winmail.dat on Telstra Webmail. All other attachments are fine. My mail app on my PC/Computer is Outlook 2016 (part of the 365 suite). In this the attachments show as .docx and .xlxs a ...

Richo05
Level 1: Cadet

G'day Switching to a new PC I needed to reconfigure my two Bigpond email accounts on the new PC in Outlook 2016 (old PC also has Outlook 2016).I had no problem with one account and mail is sending/receiving no problem.  The 2nd account password I cou ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

fearnaught
Level 2: Rookie

Several problems with my bigpond.net.au email so I deleted it and went to add a new account. when trying to sign in I get 'unable to verify account name or password '. I can log in to Telstra and webmail successfully. I do not use keychain as some su ...

Jilleebean
Level 2: Rookie

Hi all, I recently purchased a Swann security system that runs on wifi and you use the Safe by Swann app with it. When I try to register on the app it sends an email to verify and I am not receiving that email so cannot proceed with the setup I have ...

PNH1
Level 2: Rookie

I cannot receive (and send) emails for  I need to know the settings and how I can update/change my password which I have forgotten.\   <edited for privacy>

oldboy2
Level 1: Cadet

When I copy new photo into my email attachment box it ends up upside down and when received at the other email address ,when opened it is upside down. any advice on how to fix the problem

Floss76
Level 2: Rookie

I have found emails in my junk mailbox (33) when I have logged onto webmail via the internet. None of them are showing in my Outlook Junk Mail or Inbox when I open it on my computer, and are only transferring to my Outlook inbox when I do it via webm ...

Kaff
Level 1: Cadet

I’ve recently changed my Telstra password. When I change it in settings on my iPhone it verifies and then defaults back to my old password and I can’t get mail

Hunt44
Level 2: Rookie

Since buying a new PC with Windows 10 some of my emails are automatically being sorted into the deleted items folder before I've seen them.  Ive tried Windows Mail and Outlook and its happening with both.  How do I override this?

MMCL
Level 1: Cadet

Receive the following message when trying to send a test message - Send test email message: Cannot send the message. Verify the email address in your account properties. The server responded: 550 <> Sender rejected. OB500 I have had issues in sending ...

Tuilavai
Level 1: Cadet

Hi - Can you please help me get my email reinstated. Telstra txt me to advise my bigpond email has been suspended because its been compromised.I rang Telstra and waited on the phone for Telstra support for 2 hours only to receive a message saying Tel ...

iwgibbs
Level 2: Rookie

Telstra support sucks the big one.When you have email issues. The advisement email sends you to their website that sends you to the app that sends you to the website and round and round you go.And Codi is just useless.I have a suspended email and the ...

drivencrazy17
Level 1: Cadet

im not receiving my bigpond emails instead they are going into my gmail account?how do I fix this?

DonWr1
Level 1: Cadet

Hi I've forgotten my bigpond email password - can log into the telstra account but to reset the password I need the current password. Cant seem to find the forgotten passwored rest page    

cadburydog2
Level 1: Cadet

I want to delete multiple emails off my telstra webmail account. How do you do this? it's taking forever one at a time. There has to be a better way??

baldy_man
Level 1: Cadet

Hi All,After forgetting my email password, I reset it using the following link - https://www.telstra.com.au/support/category/email/manage/change-a-mailbox-passwordOnce complete, I was able to log into My Telstra App, My Account, and Webmail.  From th ...

Eman
Level 2: Rookie

Word documents and excel spreadsheet attachments are appearing as winmail.dat on Telstra Webmail. All other attachments are fine. My mail app on my PC/Computer is Outlook 2016 (part of the 365 suite). In this the attachments show as .docx and .xlxs a ...

Richo05
Level 1: Cadet

G'day Switching to a new PC I needed to reconfigure my two Bigpond email accounts on the new PC in Outlook 2016 (old PC also has Outlook 2016).I had no problem with one account and mail is sending/receiving no problem.  The 2nd account password I cou ...

cooldone
Level 1: Cadet

My mum’s Bigpond businesses email account been hacked she has accounts linked to it.we are concerned people will steal from and do damage to anything they can with her company.She has tried to get hep from Telstra over phone but after an hour they re ...

CFTG
Level 1: Cadet

Hi I was having problems not being able to sign in to my Telstra webmail and my 24/7 app. I spoke to Telstra and they told me that they have changed things and because I have a Telstra email I can not log into my app. They told me to get non Telstra ...

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