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bo19
Level 3: Gumshoe

Your account has been compromised This the message I get when I try to acess my big pond  email. Impossible to contact telstra. Its happened twice before . Yes I have done every thing suggested in the past. Does any one still work at Telsra its like ...

TeldarCastelian
Level 1: Cadet

I need to clear some out his do I do that 

AL5891
Level 1: Cadet

Emails are loading on my phone (slowly), but not at all on the computer. Have tried Chrome and Microsoft Edge.. just has 'loading' and then eventually tells me "Error This request took longer and timed out" I have used this email for at least 10 year ...

CP57
Level 1: Cadet

Have cleared clache, have logged in to emails from multiple different devices (iphone, laptop, ipad etc) and same thing happens on all devices. Has been happening for last 3 days. Have looked for answers in other threads and none of the solutions hav ...

Lo4
Level 3: Gumshoe

I have the tech skills of a ... none, yes I am a luddite This is only a suggestion and comments. As I have not been able to read emails via web/telstra (?) mail for over a week, I have been looking for advise within Crowd Support. I suddenly noticed ...

Matt68
Level 2: Rookie

Over the last week, webmail inbox has become slower and slower to load and today won't load at all. Error timed out over and over again. Given that this has been raised by many others, why have Telstra not provided a response on this forum and/or fix ...

Brian84
Level 1: Cadet

I have just set up a new iMac but after setting up my email account it no longer leaves a copy on the server and I need to be able to access on other devices 

HB11
Level 1: Cadet

This error message has been coming up since the recent national issue

Pennyrose
Level 1: Cadet

telstra mail has chinese writting all over it has it been hacked? or is this a telstra addition

Geofin
Level 2: Rookie

So has any of the numerous folk with the complaint found a solution as yet

Mandy123
Level 2: Rookie

Using Outlook, incoming emails receiving, outgoing not.  Tried SMTP.bigpond.com port 465 and 587.  Any suggestions.  Tried 465:1 but my version would not accept the : character. 

JacquiL1
Level 1: Cadet

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

CanberraBridge
Level 2: Rookie

I have recently connected to Telstra NBN, and am trying to setup the "Send to email" on my printer. I have entered the outgoing SMTP settings that Telstra's help pages advise:smtp.telstra.comPort: 465  (have also tried 587) I am using my bigpond.com ...

Eman
Level 2: Rookie

I have two SENT folders on Telstra Webmail - I only used to have one. One is the normal Sent folder.  Emails sent using Webmail, Outlook or an android phone/tablet are all saved to the "Sent" folder. If I send an email from my iPhone/iPad/iPod they a ...

LeighT
Level 3: Gumshoe

Since yesterday (20 July 2020) my Bigpond email, which has worked fine for years, refuses to send email, but incoming email is OK. When trying to send, I get “error 550 suspected spam”.This happens on various devices – my PC (using WinLiveMail), also ...

Blacktucs
Level 1: Cadet

Firstly, I am not tech savvy not IT literate. I have a bigpond.net.au email address. Some of my emails appear on my tablet but not on my notebook. Some disappear and I haven't read them! Is it s 'server' issue? POP3 or IMAP? (whatever that means)

Mikenoob
Level 2: Rookie

I cancelled my Bigpond internet connection a few months ago and switched to a new ISP.  I was of the understanding that I could keep my @bigpond.com email address for 12 months while I changed to a new address. But the @bigpond address was suddenly s ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

CP57
Level 1: Cadet

Have cleared clache, have logged in to emails from multiple different devices (iphone, laptop, ipad etc) and same thing happens on all devices. Has been happening for last 3 days. Have looked for answers in other threads and none of the solutions hav ...

Lo4
Level 3: Gumshoe

I have the tech skills of a ... none, yes I am a luddite This is only a suggestion and comments. As I have not been able to read emails via web/telstra (?) mail for over a week, I have been looking for advise within Crowd Support. I suddenly noticed ...

Brian84
Level 1: Cadet

I have just set up a new iMac but after setting up my email account it no longer leaves a copy on the server and I need to be able to access on other devices 

HB11
Level 1: Cadet

This error message has been coming up since the recent national issue

MeMy
Level 1: Cadet

My bigpond account times out before my emails come up

bigred
Level 1: Cadet

How to delete all big pond emails dated year 2018 and 2019

OfficeManager
Level 1: Cadet

I've received an email saying that my Business Mail POP is coming to an end and need to change over before 22/9/20 to 365.  I can't find anything online in regards to this 'change'.  I tried calling the help number (no answer) and also emailing the h ...

Mystery121
Level 1: Cadet

Hi, Telstra stopped my email on Thur 30/7/20 due to a possible compromise of account and a secondary issue was raised being that the email is on the old POP server. Since then I've made 8 phone calls, spoken to 9 people, spent 7 hours on the phone, b ...

syd2020
Level 2: Rookie

Access to Webmail is not working for the last 3-4 days. I can login to my account but I am not able to retreive the messages.

Tesla1
Level 1: Cadet

Some emails that are being sent to me are being blocked somewhere (before it gets to my outlook or webmail I suspect). I think it started sometime around 21-22/07. Coincidently this was the day we had a changeover from ADSL to NBN ???The Person email ...

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