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PaulaD2020
Level 1: Cadet

Emails, that I usually receive and approve receipt from, are now being blocked and stopped at webmail as spam. therefore, they do not come through to my Outlook account. I have to go into Webmail and change to 'Not Spam' and then it releases them. Ho ...

MN18
Level 1: Cadet

Sms

Since 30th Sept 19, we no longer provide SMS to fixed phone services. For details see telstra.com/featureexit

what does this mean in simple terms ??? 

nig72
Level 1: Cadet

When I open Calendar I get error message "the event does not exist refresh and try again".Refresh does not work and all my events won't load?

bo19
Level 3: Gumshoe

Your account has been compromised This the message I get when I try to acess my big pond  email. Impossible to contact telstra. Its happened twice before . Yes I have done every thing suggested in the past. Does any one still work at Telsra its like ...

Karen682
Level 1: Cadet

Just wondering if someone can help me with trying to retrieve deleted emails?My husband deleted them by mistake and I need them back.

Myopengarden
Level 2: Rookie

Hi SupportTelstra is blocking emails to bigpond accounts including mine that come from my gardening website. Every Monday morning at about 2am my website (igarden.com.au) sends an email out to my subscribers (about 2,300) alerting them when I have pu ...

Johnnyc
Level 1: Cadet

Just got convincing email from receiivebox.gmail. looks better than most urging to set up direct debit, download bill etc. Beware

teddyboy2014
Level 6: Bloodhound

Two question's please for your help1) I opened another mailbox in Telstra, completed all, and received a message that it takes 30 mins for approval. never got the message. It shows that the new email box, but it does not activated. When I sign on for ...

StagReg
Level 1: Cadet

I am the Administrator for two Gmail Accounts, one has about 78 Recipients and the other over 330.I can send an individual email to a Recipient which is received OK but when I send to All Recipients from Gmail's Contact List (Bcc) there is a problem. ...

magoo55
Level 1: Cadet

Hi can someone please assist with email settings for bigpond on iPad2 thanks

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

Bluebella
Level 2: Rookie

I’m logged into webmail via the website, using an iPad running IOS 12.4.1. I’m trying to send an email with a single photograph attachment. The photograph was taken with an iPhone. Maximum message size exceeded [Err code: 554].Aside from the horrible ...

asdlong
Level 2: Rookie

I have been watching the forums but have not seen any answers. We rely on webmail for our business and personal emails and have tried forwarding them all to another email without success. Please advise how we can access our emails ASAP as we have not ...

Pmj1
Level 1: Cadet

Want to add an address to whitelist in Telstra webmail, but no provision to do that as I can see.

Deanne4
Level 2: Rookie

Since Telstra started having problems with its server a month ago, my bigpond email has stopped syncing with outlook. IMAP settings are correct. Everything is as it should be. 

Anyone know why?

RHCP
Level 2: Rookie

I can't access my emails after login. It won't load my inbox then say 'this request to longer and timed out'. It's been doing this for a few weeks and I've asked if it can be fixed and still no response. I don't want to miss any important emails and ...

RDW9
Level 2: Rookie

I have just one email in my inbox that will not delete and will not transfer to another folder. This email is effecting some of the many third part email software pack I have tried to get over this issue. Any thoughts?R

V8Fiery
Level 2: Rookie

Could someone please explain the process in setting this up? The Outlook 2016 guidelines do not work, I'm still getting timed out from my webmail. Thanks.

teddyboy2014
Level 6: Bloodhound

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

Steve1708
Level 3: Gumshoe

Over the last week, I've not been able to download any emails. I'm able to send them from my phone but can not receive any? I've logged into web mail to check and it keeps 'timing out' and will not display anything. I've used the 'My Telstra' app and ...

teddyboy2014
Level 6: Bloodhound

Two question's please for your help1) I opened another mailbox in Telstra, completed all, and received a message that it takes 30 mins for approval. never got the message. It shows that the new email box, but it does not activated. When I sign on for ...

RedSwan
Level 1: Cadet

Hi, I have just sent an email from my work computer to my bigpond email and received a failed deliver notification of 5.1.0 - Unknown address error 550-'5.1.1 <my email address> recipient rejected. Recipient does not exist. IB603a'I then went onto my ...

DMHF50
Level 1: Cadet

I need my email from my telstra.com on a daily basis and they will be pilling up and I have already had mail delivered as they can not send emails to me. This is totally unprofessional for the largest and richest Telcom in Aust. All I have found is y ...

Am23
Level 1: Cadet

Hi have had a bigpond email address since 2000 and I now unable to access old emails. 

GPH1950
Level 1: Cadet

For a month now I have had unacceptable service or none at all which is what I am now going through, Recorded messages on their 132227 line are just frustrating me more. Need to get it fixed now or a date / timing on when this is to be up and running ...

Liz822
Level 1: Cadet

I have not been able to access emails for the best part of a month due to an issue Telstra end. I received a text today saying the issue is resolved but still have no email. I need to access old emails I received but nothing will log in and load. I h ...

yuppyoldginlord
Level 1: Cadet

When will Bigpond email be fully operational again? It works on my smart phone but not on my laptop.Needless to say, it is very annoying that Telstra has neglected communications with their customers.

Jenni4
Level 2: Rookie

After a month of it not working and then a week and a half of it working properly, it is has now gone back to continually loading.

VOK
Level 1: Cadet

Hello I am receiving this error when trying to send. This has only happened in the last few days. I am living overseas and need this still as my main email account.
Task 'victoria.olivo@bigpond.com - Sending' reported error (0x800CCC6F) : 'Your outgoi ...

Bren12
Level 1: Cadet

Well its been over a month now - no email service - message states to ring but no-one answers they just run through a menu of options and then hang up on you not before asking you to be patient and polite  - apps provide by a computer generated conta ...

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