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AL5891
Level 4: Private Eye

Emails are loading on my phone (slowly), but not at all on the computer. Have tried Chrome and Microsoft Edge.. just has 'loading' and then eventually tells me "Error This request took longer and timed out" I have used this email for at least 10 year ...

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

Jock119
Level 4: Private Eye

Impossibly slow webmail means I cannot load inbox without very long wait, or timing out, I cannot search and delete without timing out ( tried to select only a very few to delete at a time even this doesn't work). I  cannot move between inbox and fol ...

Myopengarden
Level 2: Rookie

Hi SupportTelstra is blocking emails to bigpond accounts including mine that come from my gardening website. Every Monday morning at about 2am my website (igarden.com.au) sends an email out to my subscribers (about 2,300) alerting them when I have pu ...

BungC
Level 1: Cadet

I have had the same BigPond email addresses since Adam was a boy.  Recently, a couple of the subsidiary email addresses linked to the main account have been giving problems with downloading emails. Using Telstra webmail through a browser (both Firefo ...

KazB71
Level 2: Rookie

I have been unable to access my Webmail since Friday as it keeps timing out. Can someone please help me fix this issue? This is my business email so I need to be able to access it urgently.

Deanne4
Level 2: Rookie

Since Telstra started having problems with its server a month ago, my bigpond email has stopped syncing with outlook. IMAP settings are correct. Everything is as it should be. 

Anyone know why?

Panda1234
Level 1: Cadet

Can anyone help with ideas on this ongoing and painful issue - have run Telstra diagnostics which tells me that there are no issues with email, logging and and out etc etc and other tips from CrowdSupport but no joy.The link to message Telstra to rep ...

asdlong
Level 2: Rookie

I have been watching the forums but have not seen any answers. We rely on webmail for our business and personal emails and have tried forwarding them all to another email without success. Please advise how we can access our emails ASAP as we have not ...

hp11
Level 2: Rookie

WHEN TRYING TO GET TELSTRA MAIL IT JUST COMES UP TAKEN TOO LONG TO RESPOND, OR JUST DOESN'T SHOW UP ANYTHING, THIS GAS BEEN GOING ON FOR WEEKS, CAN'T RELY ON TELSTRA MAIL FOR RECEIVING OR SENDING EMAILS , ALSO DOESNT EVEN SAVE EMAILS  BEING SENT TO D ...

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

Deanne4
Level 2: Rookie

Since Telstra started having problems with its server a month ago, my bigpond email has stopped syncing with outlook. IMAP settings are correct. Everything is as it should be. 

Anyone know why?

asdlong
Level 2: Rookie

I have been watching the forums but have not seen any answers. We rely on webmail for our business and personal emails and have tried forwarding them all to another email without success. Please advise how we can access our emails ASAP as we have not ...

RHCP
Level 2: Rookie

I can't access my emails after login. It won't load my inbox then say 'this request to longer and timed out'. It's been doing this for a few weeks and I've asked if it can be fixed and still no response. I don't want to miss any important emails and ...

RDW9
Level 2: Rookie

I have just one email in my inbox that will not delete and will not transfer to another folder. This email is effecting some of the many third part email software pack I have tried to get over this issue. Any thoughts?R

V8Fiery
Level 2: Rookie

Could someone please explain the process in setting this up? The Outlook 2016 guidelines do not work, I'm still getting timed out from my webmail. Thanks.

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

Steve1708
Level 3: Gumshoe

Over the last week, I've not been able to download any emails. I'm able to send them from my phone but can not receive any? I've logged into web mail to check and it keeps 'timing out' and will not display anything. I've used the 'My Telstra' app and ...

JacquiL1
Level 2: Rookie

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

GPH1950
Level 1: Cadet

For a month now I have had unacceptable service or none at all which is what I am now going through, Recorded messages on their 132227 line are just frustrating me more. Need to get it fixed now or a date / timing on when this is to be up and running ...

Liz822
Level 1: Cadet

I have not been able to access emails for the best part of a month due to an issue Telstra end. I received a text today saying the issue is resolved but still have no email. I need to access old emails I received but nothing will log in and load. I h ...

yuppyoldginlord
Level 1: Cadet

When will Bigpond email be fully operational again? It works on my smart phone but not on my laptop.Needless to say, it is very annoying that Telstra has neglected communications with their customers.

Jenni4
Level 2: Rookie

After a month of it not working and then a week and a half of it working properly, it is has now gone back to continually loading.

VOK
Level 1: Cadet

Hello I am receiving this error when trying to send. This has only happened in the last few days. I am living overseas and need this still as my main email account.
Task 'victoria.olivo@bigpond.com - Sending' reported error (0x800CCC6F) : 'Your outgoi ...

Bren12
Level 1: Cadet

Well its been over a month now - no email service - message states to ring but no-one answers they just run through a menu of options and then hang up on you not before asking you to be patient and polite  - apps provide by a computer generated conta ...

Itat
Level 1: Cadet

I cannot receive emails for apparently my Mail Box is 'full'. How do I delete multiple emails so I can receive emails via Windows Live Mail?

Lmcs
Level 1: Cadet

Our company sends email to its employees many of whom have a bigpond.com account.  For some reason, bigpond.com is now bouncing all of our emails.  How do we rectify this?  

dinkop
Level 2: Rookie
Javal
Level 1: Cadet

How to delete 5000 emails from my inbox

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