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Mandy123
Level 1: Cadet

Using Outlook, incoming emails receiving, outgoing not.  Tried SMTP.bigpond.com port 465 and 587.  Any suggestions.  Tried 465:1 but my version would not accept the : character. 

Skuzzcat
Level 1: Cadet

I see that I am one of many people who experience similar issues with BIGPOND mail setting on MACOS (MOJAVE) mail app. I have tried all the port combinations available and nothing works. I cannot receive BOGPOND mail on my MACBOOK PRO but I can send ...

SidViscous
Level 1: Cadet

Please provide a phone number for a real person. Not AI. When Bigpond mail does not work I need to be able to speak to a consultant and not a computer. If no people are available when I have problems I intend going to Optus. They have real people to ...

LQYH576UJ
Level 1: Cadet

Webmail is down again?

Matt68
Level 2: Rookie

Over the last week, webmail inbox has become slower and slower to load and today won't load at all. Error timed out over and over again. Given that this has been raised by many others, why have Telstra not provided a response on this forum and/or fix ...

MalcolmQQ
Level 1: Cadet

Email Pop Account has 6000 message which will not download - this happened today about 4pm EST and outlook times out - so does webmail if I want to see what is in there. I tried contacting by phone but got chucked out. We have just re-signed up for p ...

swelfy
Level 1: Cadet

We send regular emails to our clients (always with their consent) and as of this week all Bigpond addresses have hard bounced (SPAM) the email (all other emails were delivered). We use Hubspot to send out the mails. Can someone please help?

honda750
Level 1: Cadet

my web mail will not down load

caz2020
Level 1: Cadet

my bigpond email responds to senders with recipient rejected - recipient does not exist. This account has been used for many years. i cannot access my account via any means. i've been on Telstra chat for 3 days and no one has corrected the issue. Tel ...

Kyliejo
Level 1: Cadet

Bigpond email stopped working on iPhone.. error from Friday stating “mail. bigpond.com” error stating not responding.... help please

JacquiL1
Level 1: Cadet

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

CanberraBridge
Level 2: Rookie

I have recently connected to Telstra NBN, and am trying to setup the "Send to email" on my printer. I have entered the outgoing SMTP settings that Telstra's help pages advise:smtp.telstra.comPort: 465  (have also tried 587) I am using my bigpond.com ...

Eman
Level 2: Rookie

I have two SENT folders on Telstra Webmail - I only used to have one. One is the normal Sent folder.  Emails sent using Webmail, Outlook or an android phone/tablet are all saved to the "Sent" folder. If I send an email from my iPhone/iPad/iPod they a ...

LeighT
Level 3: Gumshoe

Since yesterday (20 July 2020) my Bigpond email, which has worked fine for years, refuses to send email, but incoming email is OK. When trying to send, I get “error 550 suspected spam”.This happens on various devices – my PC (using WinLiveMail), also ...

Blacktucs
Level 1: Cadet

Firstly, I am not tech savvy not IT literate. I have a bigpond.net.au email address. Some of my emails appear on my tablet but not on my notebook. Some disappear and I haven't read them! Is it s 'server' issue? POP3 or IMAP? (whatever that means)

Mikenoob
Level 2: Rookie

I cancelled my Bigpond internet connection a few months ago and switched to a new ISP.  I was of the understanding that I could keep my @bigpond.com email address for 12 months while I changed to a new address. But the @bigpond address was suddenly s ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

fearnaught
Level 2: Rookie

Several problems with my bigpond.net.au email so I deleted it and went to add a new account. when trying to sign in I get 'unable to verify account name or password '. I can log in to Telstra and webmail successfully. I do not use keychain as some su ...

SidViscous
Level 1: Cadet

Please provide a phone number for a real person. Not AI. When Bigpond mail does not work I need to be able to speak to a consultant and not a computer. If no people are available when I have problems I intend going to Optus. They have real people to ...

LQYH576UJ
Level 1: Cadet

Webmail is down again?

MalcolmQQ
Level 1: Cadet

Email Pop Account has 6000 message which will not download - this happened today about 4pm EST and outlook times out - so does webmail if I want to see what is in there. I tried contacting by phone but got chucked out. We have just re-signed up for p ...

caz2020
Level 1: Cadet

my bigpond email responds to senders with recipient rejected - recipient does not exist. This account has been used for many years. i cannot access my account via any means. i've been on Telstra chat for 3 days and no one has corrected the issue. Tel ...

Kyliejo
Level 1: Cadet

Bigpond email stopped working on iPhone.. error from Friday stating “mail. bigpond.com” error stating not responding.... help please

CRUISE1
Level 1: Cadet

Can someone please advise how i can transfer ownership of an additional email address mailbox that was set up on my account 10+ years ago to another Telstra Bigpond account? Please note that it is not the primary mailbox for my account, it is just an ...

bo57
Level 1: Cadet

business sold end of april. 1 mobile number cancelled, 1 mobile transferred from business to private. got bill for private transfer. also got bill from my old business bank a/c because they forgot to cancel number. cant get a refund. have to credit t ...

Yd215
Level 1: Cadet

Also connected to a desktop computer using Windows 10 and Outlook

camber
Level 1: Cadet

Hi  My email account is coming up inactive due to late payment or none use. I was 2 days late in paying my bill so I am guessing that's why. Makes me laugh you take away my email for being late but I can still use the internet.Anyways I have tried ri ...

Steve-O
Level 1: Cadet

My sister-in-law is trying to access her Bigpond email account on a new computer. Her late husband set up the email and she does not have the password. When we check the forgotten passord option it just says it will send the reset link to the email a ...

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