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quasimotor
Level 1: Cadet

NBN

mystery phone call saying we would be disconnected from NBN within 24 hours.  Fine except we are waiting for Telstra to sort out problems and connect us, all to happen on 23/9/20.  What a shambles.How do you contact these wonderfully helpful people? ...

Steve20
Level 3: Gumshoe

I log into my Telstra Account..Click on the webmail tab.Basic outline of Telstra webmail loads. The emails list then times out, regardless of how many attempts are made. If I get lucky and they do load, ant attempt to read email I want or delete garb ...

Techphobe
Level 1: Cadet

I recently had my Bigpond mail closed due to tech difficulties. Now it's back on but I don't receive emails from places like Netflix, Hoyts, Flybuys, WW Rewards, QANTAS anymore. I have looked through all spam boxes and settings but nothing. As a test ...

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

Jock119
Level 4: Private Eye

Impossibly slow webmail means I cannot load inbox without very long wait, or timing out, I cannot search and delete without timing out ( tried to select only a very few to delete at a time even this doesn't work). I  cannot move between inbox and fol ...

dinkop
Level 2: Rookie
Belandy
Level 1: Cadet

Hi experts I stopped receiving bigpond email on my iMac Mail account a few weeks ago. I can send emails fine, but not receive them?  I am receiving emails on webmail and all other devices but not my IMAC?  I also have other email accounts on the IMAC ...

Javal
Level 1: Cadet

How to delete 5000 emails from my inbox

RDW9
Level 2: Rookie

I have just one email in my inbox that will not delete and will not transfer to another folder. This email is effecting some of the many third part email software pack I have tried to get over this issue. Any thoughts?R

TI12
Level 1: Cadet

I have been receiving an error message for the past few weeks when I open my webmail on my computer which is preventing the emails to download. 'This request took longer and timed out'. So hard to get in contact with Telstra to help, the My Telstra a ...

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

RDW9
Level 2: Rookie

I have just one email in my inbox that will not delete and will not transfer to another folder. This email is effecting some of the many third part email software pack I have tried to get over this issue. Any thoughts?R

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

Steve1708
Level 3: Gumshoe

Over the last week, I've not been able to download any emails. I'm able to send them from my phone but can not receive any? I've logged into web mail to check and it keeps 'timing out' and will not display anything. I've used the 'My Telstra' app and ...

JacquiL1
Level 2: Rookie

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

Mandy123
Level 2: Rookie

Using Outlook, incoming emails receiving, outgoing not.  Tried SMTP.bigpond.com port 465 and 587.  Any suggestions.  Tried 465:1 but my version would not accept the : character. 

CanberraBridge
Level 2: Rookie

I have recently connected to Telstra NBN, and am trying to setup the "Send to email" on my printer. I have entered the outgoing SMTP settings that Telstra's help pages advise:smtp.telstra.comPort: 465  (have also tried 587) I am using my bigpond.com ...

Eman
Level 2: Rookie

I have two SENT folders on Telstra Webmail - I only used to have one. One is the normal Sent folder.  Emails sent using Webmail, Outlook or an android phone/tablet are all saved to the "Sent" folder. If I send an email from my iPhone/iPad/iPod they a ...

LeighT
Level 3: Gumshoe

Since yesterday (20 July 2020) my Bigpond email, which has worked fine for years, refuses to send email, but incoming email is OK. When trying to send, I get “error 550 suspected spam”.This happens on various devices – my PC (using WinLiveMail), also ...

Techphobe
Level 1: Cadet

I recently had my Bigpond mail closed due to tech difficulties. Now it's back on but I don't receive emails from places like Netflix, Hoyts, Flybuys, WW Rewards, QANTAS anymore. I have looked through all spam boxes and settings but nothing. As a test ...

dinkop
Level 2: Rookie
Belandy
Level 1: Cadet

Hi experts I stopped receiving bigpond email on my iMac Mail account a few weeks ago. I can send emails fine, but not receive them?  I am receiving emails on webmail and all other devices but not my IMAC?  I also have other email accounts on the IMAC ...

Javal
Level 1: Cadet

How to delete 5000 emails from my inbox

jem3841
Level 2: Rookie

HelloOver the last few months my telstra email gets slower every day. It starts the day OK but gets worse through the day till it won't download mail by about 6pm. I use Outlook on my PC for my bigpond email and I tried using webmail on my Telstra ac ...

Bluecare01
Level 2: Rookie

Since telstra does not help, my emails either don't load or Time out. Any one can help? 

SCurtis
Level 1: Cadet

Email has been shut down by Telstra (compromised account) I logged into the account and the message is to call 13 22 00, I have tried many times, keeps asking for a mobile for F@Q Yet the message is to speak with a person, it won't let me speak to an ...

mdwill
Level 1: Cadet

I have a few existing Bigpond email accounts and want to understand the diversion costs if you are with another ISP.  It used to be $10 per/month but that is going back in time.

rabbitdog
Level 1: Cadet

I have accidently deleted the delete folder from my webmail account. Is there a way to restore it?

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