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Kathyk1
Level 1: Cadet

I had to reset my password to access emails on my phone, now I can’t get emails on my Mac, it’s not letting me out the same password in. I know it is the correct one but it says it’s not 

poodles1
Level 2: Rookie

Cant select the email account to re-activate (as it no longer exists - was closed accidentally today!). Cant contact call centre to reactivate due to Covid-19. Anyone had this problem before?

Garry17
Level 1: Cadet

Hi, I am working on a MacBook Pro running Sierra. I have email through both MS Outlook and Apple's Mail application. Until yesterday, everything was working fine. Now I find that I can receive emails but cannot send through both applications. However ...

YdnaYevad
Level 6: Bloodhound

Yesterday afternoon my bigpond email stopped syncing with outlook app on my iPhone and iPad Pro. I can still get mail on my Mac. I’ve tried deleting outlook, resetting account, checked all setting, no success. I’ve had to resort to using the iOS mail ...

Delta900
Level 1: Cadet

I don't know if this is the right place to post this.  I am trying to set up my bigpond email on my laptop.  I have entered every IMAP and POP server information possible in order to set it up.  I have been to the page of set up instructions ... I ha ...

help59
Level 1: Cadet

My company sends marketing emails to  Bigpond accounts. In the past week or two, we've received a lot of complaints from Bigpond customers stating that they have not been receiving our marketing emails.  Is there something wrong with Bigpond at the m ...

Betty00
Level 2: Rookie

Hello I need to speak to Telstra to reactivate my account .. but either waiting over 2 hours or get hung up on .. what else can I do .. I get most of my accounts via my email 

shellevs
Level 1: Cadet

I am trying to reset the password of one of my 4 webmail accounts (not the primary account that our account or Telstra id is tied to. In typical Telstra fashion this poorly designed help and support loops around to nowhere. when I select forget passw ...

Chester8
Level 1: Cadet

I have tried to change my password in my account but as soon as i put the new password in it  won't allow me to change it as my original password has been compromised

Kitt19
Level 1: Cadet

I recently upgraded my MAC to Catalina. when i was resetting my bigpond.com mail, all of mail in the inbox were synchronised but only some of my sent mail appeared in the sent mailbox. why would be that ? Could it be because that my mail box size is ...

Blacktucs
Level 1: Cadet

Firstly, I am not tech savvy not IT literate. I have a bigpond.net.au email address. Some of my emails appear on my tablet but not on my notebook. Some disappear and I haven't read them! Is it s 'server' issue? POP3 or IMAP? (whatever that means)

Mikenoob
Level 2: Rookie

I cancelled my Bigpond internet connection a few months ago and switched to a new ISP.  I was of the understanding that I could keep my @bigpond.com email address for 12 months while I changed to a new address. But the @bigpond address was suddenly s ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

fearnaught
Level 2: Rookie

Several problems with my bigpond.net.au email so I deleted it and went to add a new account. when trying to sign in I get 'unable to verify account name or password '. I can log in to Telstra and webmail successfully. I do not use keychain as some su ...

Jilleebean
Level 2: Rookie

Hi all, I recently purchased a Swann security system that runs on wifi and you use the Safe by Swann app with it. When I try to register on the app it sends an email to verify and I am not receiving that email so cannot proceed with the setup I have ...

PNH1
Level 2: Rookie

I cannot receive (and send) emails for  I need to know the settings and how I can update/change my password which I have forgotten.\   <edited for privacy>

oldboy2
Level 1: Cadet

When I copy new photo into my email attachment box it ends up upside down and when received at the other email address ,when opened it is upside down. any advice on how to fix the problem

Floss76
Level 2: Rookie

I have found emails in my junk mailbox (33) when I have logged onto webmail via the internet. None of them are showing in my Outlook Junk Mail or Inbox when I open it on my computer, and are only transferring to my Outlook inbox when I do it via webm ...

Kaff
Level 1: Cadet

I’ve recently changed my Telstra password. When I change it in settings on my iPhone it verifies and then defaults back to my old password and I can’t get mail

Kathyk1
Level 1: Cadet

I had to reset my password to access emails on my phone, now I can’t get emails on my Mac, it’s not letting me out the same password in. I know it is the correct one but it says it’s not 

Chester8
Level 1: Cadet

I have tried to change my password in my account but as soon as i put the new password in it  won't allow me to change it as my original password has been compromised

Kitt19
Level 1: Cadet

I recently upgraded my MAC to Catalina. when i was resetting my bigpond.com mail, all of mail in the inbox were synchronised but only some of my sent mail appeared in the sent mailbox. why would be that ? Could it be because that my mail box size is ...

JSD1
Level 1: Cadet

Hi, I had 5 hours on hold to Telstra to log that there is an issue with my server and I can’t receive or send emails from my outlook. I have had no notification fromTelstra to say this issue has in fact been registered and am not sitting on the phone ...

Eamonn3133
Level 1: Cadet

i can't access my second email account in outlook, my web mail works but outlook keeps asking for password, has only been doing this for the last 2 months but before that no issues for years i need someone to talk to as telstra app is crap, have rese ...

Naches18
Level 1: Cadet

I can't log in to browser based telstra webmail.. I haven't logged in for 180 days and need to reactivate my account. How do I do this?

Shrike2112
Level 1: Cadet

My Home PC has died. I need to setup email on my phone but I can't remeber my email password. I logged on to my account but can't find anywhere to either get my email passord reset or what it is.

ITLuxo
Level 1: Cadet

Cant Send Any Email to Bigponds Emails.We cant send automated Emails from Bigponds email. As the error on ourlogs saiys "status=deferred (delivery temporarily suspended: host extmail.bigpond.com[203.36.172.106] refused to talk to me: 421 *.*.** Tempo ...

n_n
Level 1: Cadet

Trying to set up a new email account however system displays error 'We've disabled your mailbox editing tool because of a technical error'. It seems many have the problem without a proper reply to resolve this issue. Please let me know how I can reso ...

HelenaD
Level 1: Cadet

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