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Level 1: Cadet

@bigpond.com email addresses blocking emails

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Hi guys, my email server and any of the clients on it (various domains) cannot deliver email to anything @bigpond.com. They are being rejected. Assuming the entire IP address of our web server has been blocked. Can this be unblocked please?

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: @bigpond.com email addresses blocking emails

You need to forward a copy of the bounce message that you are receiving to postmaster@bigpond.com

 

Also include in the email, when it started occurring, the details of the server and your contact details.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: @bigpond.com email addresses blocking emails

You need to forward a copy of the bounce message that you are receiving to postmaster@bigpond.com

 

Also include in the email, when it started occurring, the details of the server and your contact details.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Highlighted
Level 1: Cadet

Re: @bigpond.com email addresses blocking emails

Thanks Jupiter, will do now.

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