Matt18
Level 3: Gumshoe

bigpond email addresses

Answered

I have 2 bigpond email addresses as part of my Telstra account. Will I retain both bigpond email addresses I have once I have moved my current bigpond cable internet to a telstra nbn plan?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: bigpond email addresses

Your emails shouldn't be affected.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

TommyR
Support Team
Support Team
Accepted Solution

Re: bigpond email addresses

Hi Matt18. 

Jupiter is correct, they should not be effected but to make sure we can check on this for you. Please speak with our team via the My Telstra App messaging service (link here https://tel.st/78whf). Just click on the "Get Help" menu icon and then click on the "Message Us" button and type "NBN Migration" and a member of our team will be in touch to assist you with this. If you get stuck on the Codi chat bot, you can type "Consultant" to get through to a team member. 
 

- Tom

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: bigpond email addresses

Your emails shouldn't be affected.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

TommyR
Support Team
Support Team
Accepted Solution

Re: bigpond email addresses

Hi Matt18. 

Jupiter is correct, they should not be effected but to make sure we can check on this for you. Please speak with our team via the My Telstra App messaging service (link here https://tel.st/78whf). Just click on the "Get Help" menu icon and then click on the "Message Us" button and type "NBN Migration" and a member of our team will be in touch to assist you with this. If you get stuck on the Codi chat bot, you can type "Consultant" to get through to a team member. 
 

- Tom

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

TommyR
Support Team
Support Team

Re: bigpond email addresses

Hi Matt.

 

Just checking in to see if you need a further hand?

 

Regards - Tom

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Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

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