Level 1: Cadet

bigpond email from dial up


I want confirmation that bigpond emails from

Dial up will never be cancelled

Can someone confirm this to me by email

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Telstra Platinum
Telstra Platinum

Re: bigpond email from dial up

Hi @pperox

Unfortunately no-one from CrowdSupport can email you due to CrowdSupport not being an official support platform

While the dial-up service itself was discontinued in 2015, the email account associated with it should not be cancelled provided that is it still active/in-use. It is treated like any other bigpond email account. That being said there is always the possibility of an email account being disconnected due to extended inactivity as outlined in the customer terms: https://www.telstra.com.au/content/dam/tcom/personal/consumer-advice/pdf/consumer/bp-part-k.pdf


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