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Level 1: Cadet

Bigpond email not working on Mac Mail or webmail on any of my devices

Can't connect to my bigpond.net.au account in Mac Mail so can't access my emails at all. It asks for my bigpond.net.au password but doesn't accept it. I can't use the reset password option as it sends the reset password link to my bigpond.net.au email - which is what I can't access in first place. Any tips really appreciated as Telstra phone support is down given COVID19. Happen a few weeks ago and I forget the Telstra tech’s fix but think he got me to change mail server/port settings?

Woke up to find my Bigpond email not working on MacMail or on Webmail, om any of my devices. Prompts password entry. I enter. doesn't;t accept it. And I can use the password reset as it sends the link to my Bigpond email which is what I can't access in the first place.

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Level 1: Cadet

Re: Bigpond email not working on Mac Mail or webmail on any of my devices

I have the same problem today. Did you resolve yours and if so how?

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