Bigpond email settings for Outlook Office 365

[V8Fiery]

Could someone please explain the process in setting this up? The Outlook 2016 guidelines do not work, I'm still getting timed out from my webmail. Thanks.

[Jupiter · Accepted solution]

Add the account manually and use the following settings. It may still time out during peak periods at the moment.

IMAP settings

Account type:

• Account type: IMAP

Incoming server details:

• Incoming server address: imap.telstra.com

• Incoming server port: 993

• Encrypted connection: SSL

Outgoing server details:

• Outgoing server address: smtp.telstra.com

• Outgoing server port: 465 (recommended) or 587

• SMTP authentication: On

• Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password:

• User name: Your Telstra email address - ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’

• Password: Your Telstra email account password - REMEMBER it’s case sensitive.

Other settings to check:

• Make sure ‘Outgoing server requires authentication’ is ticked.

[Dowser]

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@V8Fiery wrote:

Could someone please explain the process in setting this up? The Outlook 2016 guidelines do not work, I'm still getting timed out from my webmail. Thanks.

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What happens when you try?.