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Telstra/Bigpond mail IS NOT CURRENTLY WORKING - Despite what your service status website says! Call help line.... hold forever! chat line... too busy to respond (please wait and watch our ads).
Solved! Go to Solution.
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
My Bigpond is not working either. What is the issue?
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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My Bigpond email account is not working.
I cannot access my bigpond email via my phone or my account. Only been since today and I haven't changed anything. Is this a national outage or just me.
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Re: My Bigpond email account is not working.
want to accessmy emails
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Re: My Bigpond email account is not working.
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Re: Bigpond mail IS NOT CURRENTLY WORKING
Yep bigpond mail off the air , mine isnt working either, heck of a way to try and run a business with telstra. forget the 10 minute wait time more like 30 and then no good
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
Can we get an update here Telstra ASAP.
Can you confirm we can at least still receive mail? I am waiting on a reply regarding a job application. If the reply doesn't go through I look bad to the company!
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Can't access y mail via Outlook or Telstra
Cannot currently access my Bigpond mail via either Outlook or by logging into my Telstra account
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Re: Bigpond mail IS NOT CURRENTLY WORKING
Not working here also...
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Email not working
Telstra/Bigpond mail IS NOT CURRENTLY WORKING , when I phone they want me to change my setting for my email, saying nothing wrong in our area TOOWOOMBA
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Re: Bigpond mail IS NOT CURRENTLY WORKING
mine isn't working either - does anyone know if telstra has actually this outage
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Re: Email not working
https://signon.telstra.com.au/login?goto=http%3A%2F%2Femail.telstra.com%3A443%2Fwebmail
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Re: Bigpond mail IS NOT CURRENTLY WORKING
Agreed, Telstra Email is not working, for approx 1hr now.
Not at home on PC.
Not on phone via WiFi.
Not on phone via 4G.
Not via direct connect to Telstra website, then WebMail.
Other email services from Google/Microsoft do work.
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Re: Email not working
same, from same area...no bigpond email as well
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
I too am having problems - but - this problem occurs regularly and sometimes it is days before I can login to my email accounts on web, or my outlook, or other providers. It is SO FRUSTRATING. I open my outlook 365 for example - the system kicks in and starts trying to update my folders with content then BOOM the login box asks me to enter my password.
Something fundamentally not working in Telstra here (do not get me wrong - I like Telstra - clearly they need to address the recurring problem.
Cheers
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Re: Can't access y mail via Outlook or Telstra
Same here. Windows Mail, Samsung Email and Telstra Webmail all having login issues to bigpond email
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Re: My Bigpond email account is not working.
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Re: Email not working
1. That the organisation we pay to provide these services doesn't know when it is not providing these services and
2. Why does the organisations "Help" always start with - "it must be a problem at your end"
Their servers have fallen over again. Why can't they just admit it?
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: Bigpond mail IS NOT CURRENTLY WORKING
Yep, mine not working on any device either.
I have tried sending to myself and it doesn't arrive and nothing leaves any device either.
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Re: My Bigpond email account is not working.
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Re: My Bigpond email account is not working.
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Re: Bigpond mail IS NOT CURRENTLY WORKING
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Email failing
Email was receiving not sending via outlook. Now nothing at all. Could see it on webmail before now it says "mail folder can not be retrieved" and now my outlook on PC is empty all my sub folders gone?????? What is going on. Web site kept saying no faults only now does it say faults and it is back timed to 8am.
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Re: My Bigpond email account is not working.
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My password to login to my Telstra Mail has stopped working.
I can still get into my account- just not into my Webmail
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Email not working
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webmail not loading
webmail continiuous loading symbol. Mail client password not being accepted. What is brokoen?
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Telstra mail not working
Being asked for account verification - advised that password has been changed.
This is across all devices. Restarted them and reset modem.
My Telstra password lets me into my account but not my email. Short answer is my password has NOT changed.
I am in the middle of important business correspondence!
Wait time on chat is over 30 minutes and counting.....
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Re: My password to login to my Telstra Mail has stopped working.
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Re: Email not working
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Re: Telstra mail not working
Same. I can log into webmail but not any of devices and PC client
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Re: Telstra mail not working
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Re: Email not working
Problem is, I don't really want to change my email address, might divert for the time being
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