Sillabil
Level 1: Cadet

Bigpond Outlook based Email - Leaving Bigpond

I left bBigpond to use Bigpond Outlook. I am not happy with it because with every action in outlook it freezes and says can't connect/find server. Can I go back to using Bigpond?

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Bigpond Outlook based Email - Leaving Bigpond

Probably not.  The Bipond service is being phased out and all accounts are being migrated across to Outlook.

 

Are you using hte Webmail interface, or Outlook itself (and which version)?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Sillabil
Level 1: Cadet

Re: Bigpond Outlook based Email - Leaving Bigpond

I am using Outlook itself Version 2013

Ben_J
Telstra (Retired)
Telstra (Retired)

Re: Bigpond Outlook based Email - Leaving Bigpond

Hi Sillabil,

 

It sounds like you are still using the old BigPond mail server settings. Try setting up your mailbox with the settings shown on this page: http://go.telstra.com.au/helpandsupport/-/ms-outlook-2007-and-above

 

 

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