Avatar579
Level 1: Cadet

Bigpond rejecting emails from Gmail account

Answered

I have been trying to send an email from my husbands Gmail to my bigpond email, with no success. 

Every time it comes up with:

Message not delivered
There was a problem delivering your message to  @bigpond.com. See the technical details below, or try resending in a few minutes.

The response from the remote server was:

550 5.7.1 Connection refused - IB115. 209**********4 is blacklisted. If you believe this to be in error, please contact postmaster@bigpond.com

 

I then email postmaster, with this as the failure reply:

 

Message not delivered
There was a problem delivering your message to postmaster@bigpond.com. See the technical details below, or try resending in a few minutes.
The response from the remote server was:

550 5.7.1 Connection refused - IB115. 209**********4 is blacklisted. If you believe this to be in error, please contact postmaster@bigpond.com

 

Can someone please help me as to why this is happening????

 

1 ACCEPTED SOLUTION

Accepted Solutions
Alex2951218
Level 2: Rookie
Accepted Solution

Re: Bigpond rejecting emails from Gmail account

Looks like the block has been lifted. 
Try once more with feeling. 

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
5 REPLIES 5
Alex2951218
Level 2: Rookie

Re: Bigpond rejecting emails from Gmail account

Bigpond is blacklisting at least a section of the IP addresses that GMail uses.


At least the following GMail IPs were/are affected. 

 

209.85.219.180
209.85.219.179
209.85.219.177
209.85.219.171
209.85.219.169

I'm assuming an automated system/upstream blacklist provider

Whoever is running their webmail should already have noticed the massive spike in rejected mail and be working to fix it. 

 

Avatar579
Level 1: Cadet

Re: Bigpond rejecting emails from Gmail account

Hi Alex2951218

Thanks heaps

Hopefully you are correct and everything will be ok soon, fingers crossed!

Alex2951218
Level 2: Rookie

Re: Bigpond rejecting emails from Gmail account

Oh how wrong I was. Postmaster has replied to me stating that this is a deliberate block because of gmail sending too much spam. 

We'll see how long they last blocking 50% of mail from gmail to their users at the IP level.

Until now, I suggest doing what the spammers are likely doing. And trying again. Not all gmail source IPs are blocked. So you should get through after an attempt or two.  

Avatar579
Level 1: Cadet

Re: Bigpond rejecting emails from Gmail account

Still getting blocked!

so how do I contact postmaster?

Or should I just contact through my email instead?

Alex2951218
Level 2: Rookie
Accepted Solution

Re: Bigpond rejecting emails from Gmail account

Looks like the block has been lifted. 
Try once more with feeling. 

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit