Bigpond webmail always times out
Hi, no matter what computer or internet connection I use, I always encourage the below error when signing in. How do I resolve this 'time out' issue or even speak to an actual person at Telstra to have this resolved? I always get hung up upon when phoning in and sent to a text message with a link to a digital messaging services which is completely unhelpful.
I believe the issue maybe due to the high volume of email that is trying to be downloaded. For some reason, many old historical emails are being re-downloaded and causing the time out/crash. I have the same problem with Outlook and even Microsoft Mail seems to be timing out.
I note per my screenshot below that there maybe issues on Telstra's end as this has been an issue for me for a number of weeks. Per the screenshot below has Telstra been unable to fix Bigpond email problems for over a month?
- 0 Likes
- 77 Views
- 0 Replies
Was this helpful?
- Yes it was, thank you
- No, I still need help
Bought new Samsung S10 on a plan. Now cannot receive emails on laptop or phone. Webmail is fine!Find out more