Level 1: Cadet

Bigpond webmail

I have 2 bigpond emails for business and personal uses. When I log into My Telstra with the business email and click the envelope icon in top right corner, it takes me directly to my business bigpond webmail inbox. However, when I sign into My Telstra with my personal email and click on the envelope icon to access webmail, it directs me to the Telstra email log in page where my credentials don’t work (the same credentials as My Telstra).....Can anyone PLEASE assist??

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