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email sender in blocked list appeared in a new email in my webmail inbox today -why wasn't it blocked automatically?
I tried deleting it from the blocked sender list; error message -unable to block
tried adding the email address to blocked sender list - refreshed web page and inbox -still in the inbox; attempt to block email gave error message--- the address is already in the list ---for goodness sake
it's still hanging about and giving the same error messages
I guess I just leave the [newly added] address in the list and click said email as spam
so I logged out of Webmail - waited a few mins .....yep, still there.
no idea what board this comes under...
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Re: blocking emails
This is an odd one, & frustrating for sure. I'm not sure what's going wrong there. If it happens again reach out to the tech/faults team via our in-app messaging platform so we can investigate further (https://tel.st/g3ek2q)
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