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error message
An unknown error has occurred.
Subject 'Fw: ' Server Error: 554 Server Response: 554 nschwcmgw08p BigPond Outbound [OB105. Connection refused. 101.103.131.187 is listed on the Exploits Block List (XBL). Please visit http://www.spamhaus.org/xbl/ for more information. Server: 'mail.bigpond.com' Windows Live Mail Error ID: 0x800CCC6F Protocol: SMTP Port: 25 Secure(SSL): No
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Hi Scmurray,
It looks like you might have picked up a blacklisted IP the last time your modem restarted.
Powercycle (turn off/on) your modem and then retry sending.
If you still get the same error afterwards, you may have a virus on your computer.
Download and scan with something like MalwareBytes http://www.malwarebytes.org/ and Microsoft Security Essentials http://windows.microsoft.com/en-AU/windows/security-essentials-download
Once the infection has been cleared you will then need to find your IP address: https://www.google.com.au/search?q=what+is+my+ip
Enter it at http://whatismyipaddress.com/blacklist-check , and click the appropriate entries which show up as listed to apply for de-listing.
I am not a Telstra employee. I am however a long-term Telstra customer and a Telecommunications industry employee working in Technical Support.
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Hi Scmurray,
It looks like you might have picked up a blacklisted IP the last time your modem restarted.
Powercycle (turn off/on) your modem and then retry sending.
If you still get the same error afterwards, you may have a virus on your computer.
Download and scan with something like MalwareBytes http://www.malwarebytes.org/ and Microsoft Security Essentials http://windows.microsoft.com/en-AU/windows/security-essentials-download
Once the infection has been cleared you will then need to find your IP address: https://www.google.com.au/search?q=what+is+my+ip
Enter it at http://whatismyipaddress.com/blacklist-check , and click the appropriate entries which show up as listed to apply for de-listing.
I am not a Telstra employee. I am however a long-term Telstra customer and a Telecommunications industry employee working in Technical Support.
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Re: Can receive but not send emails
Thanks! All fixed with turning modem on/off
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