Level 1: Cadet

Can't login to webmail

I login to mytelstra using a browser (I've tried three) and click on webmail. It takes me to a login page and I can't login. Tried too many times. Appreciate help.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Can't login to webmail

You may need to reset your password. See What if I forget my Telstra email username or password? for instructions.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: Can't login to webmail

Hey @uanmi21


How'd you go resetting your password? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit