Bilko100
Level 7: Deputy Inspector

Cannot access Emails through webmail

Emails not downloading using Webmail. Can access emails using Outlook or Mail application on iPad

 

Richard Wilkins

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7 REPLIES 7
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Cannot access Emails through webmail

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Bilko100
Level 7: Deputy Inspector

Re: Cannot access Emails through webmail

Do you have a solution to my problem
Richard Wilkins
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Cannot access Emails through webmail

No..Issue's on Telstra's side and under investigation

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Bilko100
Level 7: Deputy Inspector

Re: Cannot access Emails through webmail

If the problem is an issue with Telstra then I accept the solution. If it is a problem with my account then I would like to know how to fix it
Richard Wilkins
Bilko100
Level 7: Deputy Inspector

Re: Cannot access Emails through webmail

Thanks for the response. Will wait for Telstra to fix
Richard Wilkins
GeoffHawk
Level 1: Cadet

Re: Cannot access Emails through webmail

Any fix to webmail down loading Timing Out?

Kenobi
Telstra (Retired)
Telstra (Retired)

Re: Cannot access Emails through webmail

Hi, 

 

Some customers may have experienced timeouts or slow responses while attempting to login or use their Telstra email service today. All services were restored at 8pm, 21/08/17. I am sorry for the disruption and apologise for any inconvenience.

 

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