Level 1: Cadet

Cannot access Emails through webmail


When my wife tries to log into her Telstra.com web mail the below message comes up.


Technical Failure An error has occurred while trying to provide the page you requested. This may be due to a problem with your browser or may be as a result of a current system outage. You can check for outages using the Service Status page. If there are no outages reported on the Service Status page you may be able to fix the problem by closing all of your browser windows and reopening them.


Any Idea what this issue could be??

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Community Manager Community Manager
Community Manager

Re: Cannot access Emails through webmail

Hi @JSiekris

Sorry to hear about the frustrations with your email service. Can I please confirm if you have spoken with our Technical Support teams on 133 933? If so, what have they advised?

Please let me know and we can attempt to assist you further


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