nadrum
Level 2: Rookie

Cannot access webmail on outlook.com

Hi,  I have two additional bigpond.com email address in addition to my primary address.  I have confirmed that all 3 mailboxes are with outlook.com but my issue is I can only access webmail on outlook.com for the primary address, not the two additional addresses.  

 

I can access these two with the old webmail log-in, but due to the amount of spam I am now receiving, I was wanting to useoutlook.com features to block/filter these.

 

Any thoughts/suggestions/help would be greatly appreciated.

 

Cheers

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ProfessorPhone
Level 23: Superhero

Re: Cannot access webmail on outlook.com

Hello

About 3 weeks ago, Microsoft emailed Bid Pond email users that they were making changes to Outlook and some people would have varying difficulties.   Most options they gave were for the Outlook various pop mail programs.  They did not mention webmail though.  You would be best to speak with technical support, as a few similar issues to yours have been posted here and Telstra should have some fixes by now. Thank you

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