AC71
Level 1: Cadet

Change bigpond email password

I am trying to change the password for our bigpond email, however it is telling me I have the wrong current password, which is not the case as I just set up the account on my i-Pad to be sure I had it correct.

 

How can I do this without calling as I have just been on hold for 45 minutes!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Iain_T
Telstra (Retired)
Telstra (Retired)

Re: Change bigpond email password

HI AC71, 

 

The link below will give steps on how to change your password or recover the username:

 

https://crowdsupport.telstra.com.au/t5/Accounts-Plans/How-To-Retrieve-Username-and-or-Password-Onlin...

 

Our support here  http://tel.st/gq6m can also arrange this for you online. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit