kiwitrains
Level 7: Deputy Inspector

Deleting emails Telstra mail

Answered

How do I bulk delete emails in Telstra Mail

1 ACCEPTED SOLUTION

Accepted Solutions
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Deleting emails Telstra mail

Untitled.jpg

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

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12 REPLIES 12
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Deleting emails Telstra mail

click on the checkboxes to the left of them, can then then either click delete (or more > delete) or drag them into the trash

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
kiwitrains
Level 7: Deputy Inspector

Re: Deleting emails Telstra mail

Thanks for that but I meant delete a lot at once such as mark all and then delete all not one click at each mail

Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Deleting emails Telstra mail

if you lick the checkbox at the top it will select all the emails on the page

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Broo
Level 1: Cadet

Re: Deleting emails Telstra mail

Thanks but there are no check boxes on my inbox screen

kiwitrains
Level 7: Deputy Inspector

Re: Deleting emails Telstra mail

No checkbox on mine either

Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Deleting emails Telstra mail

Untitled.jpg

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

kiwitrains
Level 7: Deputy Inspector

Re: Deleting emails Telstra mail

Just found out why, I have been using my ipad no checkbox on screen but when using the PC it is all there, thanks all sorted.

Broo
Level 1: Cadet

Re: Deleting emails Telstra mail

Thanks for your input but looking at the recent posts it's obvious that there's a problem with using the new system on tablets, ipads etc as the check boxes do not appear at all on my Lenovo Yoga Pro 3 or iPad so unfortunately problem remains unsolved. Thanks

Garry54
Level 1: Cadet

Re: Deleting emails Telstra mail

 
Chris1944
Level 1: Cadet

Re: Deleting emails Telstra mail

I have just installed Telstra Mail and when I try and delete unwanted emails it comes up as not being synced.  How can I fix this.

DingoDan
Telstra (Retired)
Telstra (Retired)

Re: Deleting emails Telstra mail

Hey Chris1944,

 

Welcome to Crowd Support Smiley Happy

 

I'm sorry to hear of the issues you have experienced with this email service and do apologise for any inconvenience that this has caused you Smiley Sad There was an national outage with this email service that was only resolved late Sunday evening the 26/02/2017. You should have full access to this service at present, so please do let us know if this is continuing to cause issues? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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rzk8h2c3
Level 1: Cadet

Re: Deleting emails Telstra mail

Thank you! Finally a clear answer

 

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