Level 1: Cadet

Email limit

Can anyone tell me what's the limit on emails I can send. I don't seem to be able to send an email to 100 plus people at one time anymore ? I am a secretary of a sporting club and regularly send bulk emails but am not able to anymore. Want to avoid using hotmail or gmail as BigPond has previously worked well.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 7: Deputy Inspector

Re: Email limit



It's a limit Telstra have set through their mail server to prevent spam/overloading the system. If you're using the online BigPond portal to access your emails, there is a limit of 10-15 recipients.


On the other hand, If you setup your BigPond email account in Microsoft Outlook, the maximum recipient limit is 500.


Hope this helps and if you have any more questions, feel free to ask 🙂








I am not a Telstra employee, so all opinions are my own, I have been around Telstra telecommunications equipment a long time and have a reasonably strong knowledge in this area.
Level 1: Cadet

Re: Email limit

Thanks. If I am currently using live mail can I change to outlook express ?

It's really frustrating. My next thought was to set up a gmail account for sport purposes.
Support Team
Support Team

Re: Email limit

Hi Joeymac,


You can view our email set up guides here for how to set up this up using different clients.



Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit