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Level 1: Cadet

Email

My bigpond email is extremely slow in firstly loading nand then opening and deleting emails. It often crashes when trying to delete emails noting technical failure. 

I have adjusted my computers compatability settings to include telstr and big pond but it hasnt helped.

There is no problem accessing via wifi on a tablet using the same modem so it appears to be an issue with either bigpond webmail or my computer. I have no other internet issues with my hp PC. i am running windows 10.

Any suggestions.

Outofideas

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Telstra (Retired)
Telstra (Retired)

Re: Email

Hi @outofideas,

 

Can you try to access your webmail using this link instead: https://webmail.bigpond.com/webedge/do/oldlogin

 

Let me know if the issue continues.

 

- Matt

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