Solved: Email - Telstra CrowdSupport - 816909

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Both emails I am sending from my Bigpond address and emails sent to my Bigpond address are being marked as undelivered with the message:

The following recipient(s) cannot be reached:

Message content rejected due to suspected spam. OB703

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In response to Jieshou

Send an email to postmaster@bigpond.com and include the following (so they can investigate the cause):

Exact dates and times of when you tried to send the email.
Preferably in the following format (dd-mm-yyyy) (hh:mm AEST).
Sending domain/email address
IP address at the time of attempt
The exact Bounce back message/s
A copy from the message that you have tried to send (including any signature and attachments)
Your contact details

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Accepted Solution

In response to Jieshou

Send an email to postmaster@bigpond.com and include the following (so they can investigate the cause):

Exact dates and times of when you tried to send the email.
Preferably in the following format (dd-mm-yyyy) (hh:mm AEST).
Sending domain/email address
IP address at the time of attempt
The exact Bounce back message/s
A copy from the message that you have tried to send (including any signature and attachments)
Your contact details

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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