Level 10: Junior Detective

Firefox and telstra mail?

There are many many thousands of customers effected by this telstra screw-up. How many of these people have lost money because of this so called new telstra mail Fail. If you have to compromise privacy for telstra mail to work, so much for there privacy statement. I don't trust telstra to keep my privacy at all the traitors. I pay a $107 a month in advance for this telstra mail screw-up. We should all be asking for compensation. For me that has been since the migration about two months ago and still no working email. Fraud is when you pay for a product and you do not receive that product.

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Telstra (Retired)
Telstra (Retired)

Re: Firefox and telstra mail?

Hi Vulcan, 


Sorry to hear of the issues since the email migration. This is a free email service we offer and your'e not charged to use it. If you have concerns about our email privacy there are many free alternatives which most people use. Most wont use an email linked to a ISP for their main email account. 


If your'e still not able to access emails, please call Telstra Technical Support team on 133 933 they can run some tests and get this working again. You can also chat to us here http://tel.st/gq6m.



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