gunn1
Level 1: Cadet

Getting Your request could not be completed. trying to log into T Mail

I am trying to log into Telstra email over the web and getting the unhelpful message "Your request could not be completed. Please try again." This has been happening for days. Please help.

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2 REPLIES 2
Dowser
Level 19: Deputy Director
Level 19: Deputy Director

Re: Getting Your request could not be completed. trying to log into T Mail

Try an alternative browser.

 

Can you access emails using an email client such as Outlook or Thunderbird?.

TommyR
Support Team
Support Team

Re: Getting Your request could not be completed. trying to log into T Mail

Hi Gunn1. 

Are you still having trouble logging into webmail or has thi returned to normal since you posted?

 

- Tom

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