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Level 1: Cadet

How can telstra take money from an account after they forgot to cancel a number

business sold end of april. 1 mobile number cancelled, 1 mobile transferred from business to private. got bill for private transfer. also got bill from my old business bank a/c because they forgot to cancel number. cant get a refund. have to credit the account that was shut down  which means i have to have 2 mobile accounts for a month to get a credit for the money they took without authorization ???????????

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