Jaspersmate
Level 1: Cadet

How do I find emails sent to my Bigpond account?

Emails that were previously sent to my Bigpond account used to be redirected to my Hotmail account. This is no longer happening and now I cannot access any emails in my Bigpond account either? What is happening?

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2 REPLIES 2
Dowser
Level 22: Superhuman
Level 22: Superhuman

Re: How do I find emails sent to my Bigpond account?

If your Telstra Mail account is not accessed for a lengthy period of time it is deactivated.

You can check if the account is available by trying to log into Telstra WebMail.

 

If it’s deactivated you could contact Telstra Support.

jayonaise
Support Team
Support Team

Re: How do I find emails sent to my Bigpond account?

Was the Tech Support team able to confirm what was happening with your emails @Jaspersmate?

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