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Level 2: Rookie

how to I know when my cable service will end and be replaced with NBN?

Hi Can anyone provide an answer of above? I would like to know whether I need to actively tell Telstra to switch to NBN before it stops my cable internet service or it will let me know when they are coming? Just want to make sure that I dont wake up one morning and find my internet is stopped. PS: I prefer to stay with cable as long as I can so I do not want to switch to nbn unless I have to. Thanks

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Level 24: Supreme Being
Level 24: Supreme Being

Re: how to I know when my cable service will end and be replaced with NBN?

https://www.nbnco.com.au/

 

Put your address in there and it will tell you the status of the NBN build at your address. You'll need to switch over within 18 months of the ready for service date

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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Level 2: Rookie

Re: how to I know when my cable service will end and be replaced with NBN?

Thanks for the info, I found it, really appreciate your time.

 

 

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