Mcrot
Level 1: Cadet

I can't log on to Telstra mail

There is no option to reset my password. I'm using my Telstra ID password.  Is this correct? I'm getting error "Your request could not be completed. Please try again." "

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: I can't log on to Telstra mail

You need to use the password that is associated with your email account,  which will only be the same as the one as for your Telstra ID if you set it up that way. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Dowser
Level 21: Augmented
Level 21: Augmented

Re: I can't log on to Telstra mail

Is this still a problem?

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit