INBOX / MAIL FAIL / SPAM / TELSTRA SERVER / NO SUBJECT

[MXER]

TELSTRA BACKEND ENGINEERS PLEASE DO SOMETHING 

Has been 2x months Level 3 Escalated Bigpond Support - Nothing Done to rectify this Migration mess

Yes, I have done everything you requested a dozen times (I am an experienced information systems engineer).

TELSTRA SIMPLY CLEAR ALL YOUR SERVERS OF SPAM

Problem: No INBOX / Endless Loading Loop / SPAM stuck on Telstra Servers / (No Subject) &/or data in Inbox Emails cannot delete, cannot add Junk mail rule, cannot Block sender / cannot See sender / Unable to view any incoming email in Telstra Webmail login www.telstra.com/email

[MXER · Accepted solution]

Thanks to Telstra Bigpond Support for finally resolving this issue - especially "ACE" (Bigpond Tech Support) who was pro-active at taking action 

[Yastiandrie]

Haha damn that font colour is obnoxious

glad it got resolved for you

[Virgil_IR]

Also have the Inbox loop suspected spam problem. When I click on the " Go to problem solved" it goes now where.

What is the fix?? any help out there........

[Lindy]

Hi Virgil_IR 

Can you please try the following:

1. Log into webmail via https://email.telstra.com and check for any forwarding or reply rules within settings. If there are any settings that you are not expecting, please remove them and then change your password via My Account to a different password that hasn't been used previously.

2. Do a web search for "what is my ip" and enter that IP address into: https://www.spamhaus.org/lookup/ and follow the steps to de-list your IP if found.

Kind Regards