Level 1: Cadet

Locked out of Microsoft Live

I have just switched to Telstra and quite frankly it's been a nightmare. Now, after agreeing to be remotely accessed by a consultant attempting to get my mail account working I find it doesn't work and I've been locked out by Microsoft. Another consultant has attempted to fix it but it was clearly beyond her. I have been promised two call-backs but the silence is deafening.

I have attempted to resolve myself (I finally got a code texted to me) but that doesn't work either and I receive a message that I have to contact my organisation.

Does anybody have any ideas how to resolve this situation?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 23: Superhero

Re: Locked out of Microsoft Live


I'd recommend considering gmail, which is a conventional pop email service.

BigPond email is a type of Hotmail/Live/Outlook system, and can be ...........

If you need any settings, as sometimes the automatic set up system can be iffy, depending on your email program, just post again.


If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit