meyevue
Level 1: Cadet

Move to Telstra email..?

Answered

Will my current use of desktop outlook 365 client be affected by the migration to Telstra mail? I have no desire to be forced to use a web based mail client.....?

1 ACCEPTED SOLUTION

Accepted Solutions
Maxine_Telstra
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Move to Telstra email..?

Hi you can continue to use outlook 365.  If you are moving from Outlook.com then you will need to update the email settings.  Visit https://www.telstra.com.au/support/category/email/telstra-mail/recommended-email-settings-for-telstr...

for the recommended settings to use.

 

If you need assistance in updating these settings please call 1800 509 011.

 

Getting started with Telstra Mail

 

You can access Telstra Mail on your computer or mobile device/s using an email program or through yourinternet browser.

Access via your internet browser

Log in to your new email through your internet browser at telstra.com/email - it’s also a good idea to bookmark this link for easy access.

 

Access via an email program on your device/s

To use Telstra Mail through the email program on your computer and/or devices, you’ll need to update your email settings for each, individual device. Simply follow the steps on the applicable links below:

Once you’ve updated your settings, you can access Telstra Mail on your computer or device using your email program.

 

 

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2 REPLIES 2
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Move to Telstra email..?

you can still use your client you just may be to adjusting incoming and outgoing settings for the account

 

 

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Maxine_Telstra
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Move to Telstra email..?

Hi you can continue to use outlook 365.  If you are moving from Outlook.com then you will need to update the email settings.  Visit https://www.telstra.com.au/support/category/email/telstra-mail/recommended-email-settings-for-telstr...

for the recommended settings to use.

 

If you need assistance in updating these settings please call 1800 509 011.

 

Getting started with Telstra Mail

 

You can access Telstra Mail on your computer or mobile device/s using an email program or through yourinternet browser.

Access via your internet browser

Log in to your new email through your internet browser at telstra.com/email - it’s also a good idea to bookmark this link for easy access.

 

Access via an email program on your device/s

To use Telstra Mail through the email program on your computer and/or devices, you’ll need to update your email settings for each, individual device. Simply follow the steps on the applicable links below:

Once you’ve updated your settings, you can access Telstra Mail on your computer or device using your email program.

 

 

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