Willemtwee
Level 1: Cadet

my gmail /IP addrees is blocked due to suspectyed spam. Please unblock

I send invoices to customers by email and when sending to customers with a bigpond.com account my emails are rejected due to suspected spam

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2 REPLIES 2
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: my gmail /IP addrees is blocked due to suspectyed spam. Please unblock

Follow the instructions in the below link providing as much of the requested info as you can:
https://crowdsupport.telstra.com.au/t5/broadband-nbn/unable-to-send-to-bigpond-mailboxes/ta-p/753139

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Willemtwee
Level 1: Cadet

Re: my gmail /IP addrees is blocked due to suspectyed spam. Please unblock

Hi, thanks for your reply. 

I will look into all those details soon.

In the meantime could you check if the listing Telstra bigpond uses for spam checking, contains my static IP address

Thank you

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