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Level 1: Cadet

Not receiving emails for two days

Hi there, I have not received emails for two days. I checked on Telstra's webmail and it says there are messages but they cannot download to an error. 

The only thing I did 36 hours ago was try to download something called RAPR to watch a BBC program. I don't think it installed but after I had done that I had to change my Safari page as it didn't open up with Google. 

Please help!

Thanks.

Diane

 

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: Not receiving emails for two days

Not sure what you downloaded, but that would sound like the source of your problems.

 

You need to roll back your machine to a install point prior to when you installed that software. Then run your antivirus software and do a full scan of your machine.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit