Not receiving verification email from Swann App

[Jilleebean]

Hi all, I recently purchased a Swann security system that runs on wifi and you use the Safe by Swann app with it. When I try to register on the app it sends an email to verify and I am not receiving that email so cannot proceed with the setup 

I have tried calling Swann and they say it is not their end. Could the email they are sending be somehow blacklisted with my email 

[cf4]

Have you checked the junk folder Telstra Web mail in a browser for the email.?

https://email.telstra.com/webmail

[Jilleebean · Accepted solution]

Yes I have 

very frustrating 

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@cf4 wrote:

Have you checked the junk folder Telstra Web mail in a browser for the email.?

https://email.telstra.com/webmail

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