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Level 2: Rookie

Not receiving verification email from Swann App

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Hi all, I recently purchased a Swann security system that runs on wifi and you use the Safe by Swann app with it. When I try to register on the app it sends an email to verify and I am not receiving that email so cannot proceed with the setup 

I have tried calling Swann and they say it is not their end. Could the email they are sending be somehow blacklisted with my email 

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Level 2: Rookie
Accepted Solution

Re: Not receiving verification email from Swann App

Yes I have 

very frustrating 


@cf4 wrote:

Have you checked the junk folder Telstra Web mail in a browser for the email.?

 

https://email.telstra.com/webmail


 

View solution in original post

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Not receiving verification email from Swann App

Have you checked the junk folder Telstra Web mail in a browser for the email.?

 

https://email.telstra.com/webmail

Highlighted
Level 2: Rookie
Accepted Solution

Re: Not receiving verification email from Swann App

Yes I have 

very frustrating 


@cf4 wrote:

Have you checked the junk folder Telstra Web mail in a browser for the email.?

 

https://email.telstra.com/webmail


 

View solution in original post

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