Level 1: Cadet

old email

Where have all my old emails gone, I had very important information saved in the folders and now I seem to have lost it all.  The first email I have in my inbox is Feb 2019 and I need to access info from before that. This is vital that I have access restored.  How do I get these emails back.  This only seems to be a new thing I was able to review these last month?




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Telstra (Retired)
Telstra (Retired)

Re: old email

Hi @maureenaa,


Thanks for reaching out. I can understand your concern. Please come through to our Tech Support team here and they'll be able to troubleshoot further. Let me know if you need assistance with anything else. 


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