Outlook won’t accept e mail address and password
Outlook or Windows mail will not allow me to set up my secondary e mail address as an account. Password and e mail address work fine in web mail but not accepted in Outlook or windows. Recently started using Office 365. Accepts primary e mail account fine but not the secondary. Checked all the imap settings multiple times, all ok. Very puzzled.
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Re: Outlook won’t accept e mail address and password
Telstra/Bigpond accounts in email clients like Outlook, have an inordinate amount of trouble it seems.. personally I haven't experienced it but I think I am just lucky to not be on one of the problem servers..
Some info is available here..
then click on the What IMAP, POP, SMTP.. link/button
I personally think IMAP is better then POP email.. but that is just how I roll - I don't keep email on the Telstra servers, I download it with clients on different devices and IMAP is good at synchronising those devices. Once I have the emailin my client (Outlook or GMail) I can manage it myself, sort it, save it, archive it and back it up as I wish.
A couple of things that might help..
1. When setting up the email account, use the server that matches the domain of the email account you have. If you have your.email,email@example.com then use the imap/pop/smtp.telstra.com server and if it is a bigpond email, replace the telstra with bigpond
2. Increase the server timeout period
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
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