CondyMatt
Level 1: Cadet

Password doesn't work imap mail account

Hi,

 

i am trying to change from a POP server to imap server email account using my longstanding (since 2002) bigpond email address. I go through all the add new email account on Outlook 2016 email program manually settting up the imap account as per good instructions, however when it comes to logging into the server it rejects my password. I know the password works as I can log into web mail.

 

Can you help?

 

Thanks.

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