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Level 1: Cadet

password reset for email not matching username

my username (name2) is different to my primary email (name1), due to a plan change a while back.

I am re-installing Outlook and need to reset the name1 email password, but I cannot see name1 anywhere in my account details, only that associated with the new username. please assist , thanks Mark

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Telstra (Retired)
Telstra (Retired)

Re: password reset for email not matching username

Hi MarkP

 

Our online Forgotten Password tool: http://telstra.com/password should help with recovery/reset of your password.

 

-Faaiz

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