djk1
Level 1: Cadet

Printing email from telstra email

If you print the full email it seems to be ok but if you only want to print say 1 page it locks up

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3 REPLIES 3
Shellock
Telstra (Retired)
Telstra (Retired)

Re: Printing email from telstra email

Thanks for letting us know about this, I have passed this information along for future development of Telstra Mail.  

 

I replicated this issue using Chrome, however printing using Internet Explorer or Firefox or Safari seems to not have this same issue.  So please use a different browser in the interim.

 

- Shelly

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Bamboozledx2
Level 1: Cadet

Re: Printing email from telstra email

When printing from telstra emails I can only print all pages. When I select the page option as soon as I type in the page number the screen reverts to the email inbox displaying the whole email. Has this been sorted out yet? I'm using Google Chrome browser.


@Shellock wrote:

Thanks for letting us know about this, I have passed this information along for future development of Telstra Mail.  

 

I replicated this issue using Chrome, however printing using Internet Explorer or Firefox or Safari seems to not have this same issue.  So please use a different browser in the interim.

 

- Shelly


 

AlistairQWA
Telstra (Retired)
Telstra (Retired)

Re: Printing email from telstra email

Hi Bamboozledx2

 

Unfortunately the issue with printing with selecting single page options on Google Chrome has not been resolved as I can still replicate myself.

 

Other browsers seem to work fine so I would suggest working with an alternate browser if single pages are needed.

 

- AlistairQWA

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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