Fozcon
Level 1: Cadet

Problem setting up additional telstra email address on Outlook 2010

I have three Telstra Email POP accounts which have not been updated to outlook.com and which work perfectly via my Outlook 2010. I added an additional mailbox. This additional mailbox is on outlook .com and is an IMAP account. This additional account will not connect to the IMAP server via my Outlook 2010 even though I have set up as per the telstra instructions. I get an error message  "530 5.7.0 must use a START TLScommand". Can anyone help?

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1 REPLY 1
cosmic65
Level 1: Cadet

Re: Problem setting up additional telstra email address on Outlook 2010

Hi,

 

There was discussion under another subject on issues using IMAP and the Outlook.com posted by a Telstra staff member as below:

 

http://crowdsupport.telstra.com.au/t5/Bigpond-Email-Inc-Windows-Live/Problems-with-sending-or-receiv...

 

It may give you some insight about this.

 

 

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