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Level 1: Cadet

Recovering my sent messages in the webmail

I recently upgraded my MAC to Catalina. when i was resetting my bigpond.com mail, all of mail in the inbox were synchronised but only some of my sent mail appeared in the sent mailbox. why would be that ? Could it be because that my mail box size is not 85% full with inbox itself? How do I get access to these sent mail back now? I check my sent messages on the webmail also. the sent messages were not there either

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