Level 1: Cadet

Telstra email account

I cannot get any new emails in my Bigpond email address online, even using the following link does not work (telstra.com/email) and only the old emails prior to the 7th of July show up in my web browser.


Can someone kindly advise why none of my new emails are showing up?

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Telstra (Retired)
Telstra (Retired)

Re: Telstra email account

Hi nthartwich, 


Thanks for using crowd support, This link will give details on how to set up the new email:




Our Telstra Technical Support team on 133 933 tcan also go through this with you. You can also chat to us here http://tel.st/gq6m.


Let me know if you have any trouble.

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